MTTs starting after 9:30 PM ARE ALL OK!!! ENTER & PLAy while Support sorts out the refunds…
MTTS before that are totally fozen. I have notified Staff Memeber by Phone…
RING GAMES ARE A BIT OFF TOO!!!
Techincal Staff HAS BEEN ALERTED Look for more updates here…
REPLAY POKER Site Outage/ Refund Policy
What happens if there’s a site outage?
We always keep players informed of our site status on our Facebook page and our Forums. You can check these for the latest updates any time we have an outage.
In the event of a site-wide outage lasting more than 15 minutes, our first priority is to restore the site to full functionality. Once the site is back up and running again, we will issue entry fee refunds for all participants of the affected tournaments. Refunds will be issued automatically, so players do not have to write in to Support to claim their refund.
All tournaments affected by the outage will be removed from the leaderboards and any awarded tournament points will be removed from player’s totals to ensure fairness for all players.
contact support on the ? give them all the info you can Table# and etc and ask for refund and see what they tell you. It is a decision Replay will make. Not us.
Although I was not doing good at all in the MTT I was playing, I had won one hand in 4 blind levels and had the confident, knowing, gut feeling I was going to finish first. Since it was only a gut feeling I’m willing to accept $100000 chips instead of the full first place amount. Thank you .
I believe you will be able to see it in your last replayed hand. The replay recorder seems to be the last thing to freeze up!
Would you like me to check for you? What table where you on?
I saw:
Japanese Sea 3
Table ID:3376281
Hand # 346345043
You won’t need a hand number – we’ll be able to look up the tournaments. But Fin is correct, please contact us at support and we’ll be able to assist as quickly as possible tomorrow. Further details on tournaments will come later as we’re focused on getting everything working correctly right now.
Really sorry to interrupt your fun! We’ll get you back at the tables very soon!
Was @ the final table of 8, in the crazy 8s MTT. Not sure a refund of entry chips is a fair resolution. Just my 2 cents. Seeing 7 people that were in the top 15 already received more chips.