Been going around to affected games and letting the players know about the issue.
-Marc
Been going around to affected games and letting the players know about the issue.
-Marc
Yes, please don’t feel required to stick around during this outage. We will be returning chips tomorrow. We’ll get a list of affected tournaments, but encourage players to write in and we’ll respond ASAP. Thanks!
We will announce ASAP when tables are working correctly again.
Just checked “A KInd Of Magic MTT”
ALL OK!!!
MTTs and SnGs are recovering. Still working on ring games.
BTW, my tourney just started!!! Had no idea I was still on it…
Hope I get refunded… game started with blinds at 2000 …I was BB so was taken out next hand with sb and better not count as one of my games for the SnG LeaderBoard
All games appear to be back up and running! Please let us know ASAP if any games are NOT currently working again!
We’ll be replying to all tickets tomorrow. Thank you so much for your patience, and sorry again for the inconvenience.
don’t know if it’s possible but maybe they can make a refund based on the ICM if you were already on the final table
For final tables, I believe they usually pay out according to the rank at the time the table froze. Not sure about that… But I do know they always try to be fair. Hope that helps…
Micki
Just read this whole thread. Great job Micki for this thread and everyone for coming together to post and fix this issue and all the information given.
That’s what a Community is all about.
Outstanding !!!
Happy Halloween
For the table I was on when things froze up they paid out based on standings at time of freeze-up. I suppose that was the best/fairest outcome under the circumstances. Ideally they could reconstitute the MTT at the time of freeze and players could continue the MTT. Perhaps, some day, that might be possible. The MTT I was in was going great guns with some great play happening and I believe it was almost anyone’s “game” when the freeze happened with 11 of 336 players remaining. Oh well! Thankful for at least getting the 7th place finish I did, I suppose.
Oh, did I mention that the game froze up in just as the Turn confirmed I had the “NUTS” for that hand? My place would have been higher - I believe.
That’s POKER!
Hahahahaha, that was great 7 th place is awesome !!!
I also came in 7th in my tourney… Everything’s going to be alright lol. There will always be another tourney to play.
Thanks Mick. I did notice the site was very slow the other day. Could not get into ring games. Hope it’s fixed soon.
I won my 5000 chip S&G and got the chips credited so the refund was a bonus
Micki- I see I was refunded 1500 chips for having been locked out of final 9. Thank you but is that really equitable? That was perhaps the entry fee ( I dont recall actually), but surely 9th place paid more than that? Just saying…
Wish I ocuyld help ya… but that’s a support decision.
Send an e-mail to them at support@replaypoker.com with yoru explination…
Who knows!?!
Micki