Website having problems

Thank you for adjusting it. My main concern was notifying someone that this is suddenly occurring. I wasn’t aware the Tech team was already working on it.

I figured @Litenin had something to do with it. I guess I should apologize to him about this, one of these days.

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Re-play needs 2 take some money n hire smart ppl. 2 fix this site…

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Yep-re-play will tell us try this n that etc.. so many problems for so long n it is NOT on our end..

Hi @DJPH,

I reached out to you via email, please check your inbox.

According to my chips transactions list, I’ve lost my streak too. On June 30th I was awarded 156 days in a row. On July 1st I did not get a bonus. Today (July 3rd) my transactions show only 2 days in a row. I played quite a bit on the 1st.

Yep, happened to me too, I’m now on Day 3 despite not missing a day since Nov 9th last year (I know the date I was on holiday and forgot). It’s not really the chips, it’s the loss of the 100k weekly ticket that annoys me.

Use the (?) in the upper right of most screens and explain what has happened. I bet you’ll be helped.

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I have been having trouble with the site hanging and pages not loading/site not responding. I have messaged support numerous times, but they never admit there is an issue and just thank me for letting them know. I wish they would fix it.

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I sent an email to support and they said it was due too many failed attempts to login (which is odd cuz I used google to sign me in) and they “unlocked” my account and its working again for me. I’d change your password as well justttt in case

Tables aren’t updating anymore, I only see tables of 1-2 hours ago, they’re still registrating but if you click on the table the tournament is full and already played, I see no updates or people registrating. I only see tables of 2 hours ago. What happened? @fizzymint @chipsmama
The site isn’t working properly. Also I see nobody registrering for any SnG’s I also don’t see any 7.5K step one to 1 million, I see one and there are registred 3 players but when I open it the game has already finished. I see no other ones of 7,5K just an example. also MTT’s have problems, I’ve hide running and hide finished off but I still see MTT’s which are already finished a lot of hours ago, I cleared cache, entire history, cookies etc. Nothing works. please help me out :slight_smile: I would appreciate it. I logged in now via my mobile phone, it’s the same. Same problem. @grapevine @Litenin


@grapevine it stays stuck like this. Could you please tell me what is going on?
Kind regards and take good care.
The problem is not only while I’m on my laptop but also when I try to use my mobile phone and using several different browsers, if you open the tournament lobby the game is already played and finished, no updating games and I see nobody registering, This problem only occurs at MTT’s and Sit & Go tournaments, ring games seems to work fine. But I’m not a ring game player. @Litenin

I think that the problem is solved now. As things are running smoothly again.

UPDATE Again the same problems, I see the same screen again.

@grapevine @Litenin @chipsmama @fizzymint

Yes, I have issue with this page isn’t responding , this page is having a problem, log in .

Same with me-------frozen on this page on and off for 2 weeks–mostly frozen:(