Tables haven’t been able to load for more than 3 hours.
There’s been occasional issues on the site previously but never anything even close to the loading problems ever on Replay as there are tonight.
My wife is just suspiciously smiling when I tell her.
I think she’s hacked my laptop!!
Hope i get my 250k back! Shall i write them or will replay pay back
now the tournaments wont even start for 6 hrs and no updates from replay…come on guys
thank you for that reply, that makes me happier.
Yes lost a 50K tournament ticket today and just now a 1K Bankroll builder so minus 51K today, not happy at all.
Be assured Replay always refunds any chips lost due to technical difficulties. Please be patient and as soon as the technical experts are able to sort the problem then the site will be back to normal.
Thank you grapevine!!
Will the refund be automatic or will it be necessary to follow up with support?
What usually happens is that the refunds are automatic and all people who have entered will receive a refund, and I am sure this will be the case here. However, please be patient as the numbers involved are huge and it will take a day or two to process, but be assured no one will lose chips over this!
Meanwhile all the ring tables are running normally, so if anyone wants a game, give them a whirl!
The ’ my position ’ Information shown on the play page in recent tournaments has been completely wrong / lagging behind your actual position .
. This is confusing and we are better off without the displayed information if not fixed. .
.
I’ve noticed that as of today. Also a few new UI bugs have popped up in the last little while. Including a very annoying one where when you join a new table, when the next hand starts all the sounds from the previous hand overlap and play at the same time at full volume. Also the “lag” is happening much more frequently in the last few days. This site is going downhill very fast.
Site totally frozen as of 10:40pm
Just throwing this in here, i had this issue not long ago(with in the last hour) on some low stakes ring games, slowly got worse on one Duck Pond table. went to another and with in a minute or two, the whole table locked up for roughly 5+ minutes
I’ve been on and off replay since 2013, and this is the first time i saw it ever get this bad, and so consistently through out the week. tonight’s issue was the worst one so far.
Best of luck to the Devs, I’m sure they’re aware. just wanted to +1 this.
I am all ok when there are issues it happens but. to be told to do all the checks when raising yesterday
Thanks for contacting us to let us know you’ve run into problems using the site! I reported this to our Tech Team and I’d love to try to get things working more smoothly for you, so here is an article with a few things you can check on your side: https://help.replaypoker.com/hc/en-us/articles/360002234774-Disconnecting-from-games-
If you go through the list and still continue to have problems, please reply back with the request information at the bottom of that article and we can investigate a bit further.
Replay why would you ask me to do that - when i sent screen shots and also chat that is very clear its not just me
I just want honesty - if there is issues with servers or whatever it is then please say we are aware and trying to fix - that is then fine. It happens but as you can see more frequent and as your customers please do not tell us do some checks
Thanks for listening
Tiggs xx
Freezing again as of 1:15AM
It would be nice if the staff would fix this rather than try to pretend the issue is on our computers instead of their servers
yep same for me
I had the exact same situation last week but with AA
