I had a 100K streak ticket and won a 100k ticket in a tournament some weeks ago. Last time i wanted to use the nearly expiring streak ticket to play a table. Unfortunately the programme took my tournament ticket which was valid for 2 years without me noticing. I got bubbled on the table and dropped out. Today i figured my tournament ticket is gone and the 100k streak ticket, since it got expired.
I knew that the programme chooses the tournament tickets first but was not taking attention at that time. So to summarize… i lost two 100k tickets for one bubble spot and iam very happy about that 
My suggestion would be to change the adjustments so that the streak tickets will be used first by the programme so this stuff doesnt happen. its bit upsetting, if u win something in a long tourney and loose it that way.
thanks!
I find when you join a tournament intending to use a ticket, you do get a choice before entering as to which ticket to use. Do you not get this option?
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Hi grapevine, yes i think i had the option. I choose tickets before.
The point is..i find it very disadvantageous that the programme always initially offers u the tournament tickets u won somewhere by default. u always have to actively change to the streak tickets which expire fast. If u dont pay very close attention u just click use ticket and then its the tournament tickets. what i mean is that the programme shoud not start on the tournament tickets but on the streak ticket.
In my case it happened that i used my tourney ticket and not the streak without me noticing. i wanted to save the tourney ticket for special occation. Now both are gone because the streak ticket which i unfortunatelly didnt use expired the next day. I just noticed today that both tickets are gone.
Hope it become clear what i mean.
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I have made the same mistake choosing wrong ticket in a last minute sign up tourney. I do agree it would be much better for all to show the earliest exp ticket first on the list, however as it was , still my mistake.We have a Great support team, Try Contacting viua e-mail support@replay.com and inform them of circumstances and hopefully the idea will be accepted. Be prepared though they may refund tickets and like me you will feel really bad 
gl at the tables & try not to get in a huirry when selecting tickets to use 
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Diplomatic answer to say the least, there’s quite a few things to moan about the programming here but if you make the mistake you gotta own it
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Well this area here on the forum is called “suggestions & feedback” so i thought its a good place to put the suggestion here. I dont wanna blame anyone here and i appretiate the work of all the replay staff members. i just want to make a suggestion for improvement by the negative experience i had regarding this issue. And since it also happened to you @Litenin i guess it can happen to others also and there is room for improvement here to prevent more players having this dissapointing experience. As u @Litenin said…i agree the programme shud initially log onto the earliest expiring ticket when entering a tourney with a ticket. That would help a lot. And i repeat …i choose between streaks and tourney tickets before and it still happened to me…unluckily on a 100k ticket.
best regards
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