Sprints prizes slow

I have noticed that the sprints leaderboard prizes are not awarded immediately after the sprint ends. Why the delay? It has been 16 hours since the sprint I participated in finished and still no chips or ticket. What’s up Replay???

1 Like

I got today 3 tickets back, 8 hours after end of day ET US timezone. Very slow !!! I needed to use normal tickets instead of Sprint tickets. I play many times on Sprint 1, it starts on day changing time, the tickets for playing comes hours later.

1 Like

Mine are coming in late as well about 6-8 hours after midnight ET. I can only assume the results are reviewed daily for accuracy before issuing tickets. Hopefully someone on Replay Staff will chime in for the reason. It is a great program and Thanks’ Replay for giving all a ticket for daily play. Fortunately, I can’t start play until late afternoon.

GL everyone in the sprint & all of the games.

1 Like

The Leaderboards for all 4 Sprints pay out at the end of the Replay day, 00:00 ET.

This is hard coded into the back end and while it is handy for checking for any signs of foul play, it is inconvenient for players and I am asking for it to be changed.

Rob

1 Like

Thanks for the response Rob. :smiley: I think there may be something else wrong as none of my previous prizes have been awarded at 00:00 ET. All have been awarded at various different times.

A heads up if it gets changed you still wouldn’t be able to get your prize right after a sprint ends because tables can still be going on that are a part of the sprint. One could even start a minute or two before the end of a sprint so it could easily take one hour past the sprint end for all the tables to finish.

1 Like

Prizes should be distributed as soon as the leaderboard finalizes which should be about 2 or 3 milliseconds after the last table of the sprint finishes.

1 Like

‘Pay out at 00:00’ is obviously not accurate, but thats the setting on the LB template.

The actual payout is after the last event related to the LB.

I believe when there are several LB to be paid, like on a Sunday AM where the Gemstone and Astral LB are paid, they are staggered to reduce load.

1 Like

My expiereince is that I get the chip payout straight away and only the ticket won is delayed :innocent:

1 Like

.

1 Like