i had about a million chips when i left the table and now i have 0. now i cant even play now what
I checked your game history and you’re right something went wrong when leaving the table, your last hand was: http://www.replaypoker.com/hand/replay/73731879
So the 976,284 chips you left with weren’t returned to your bank. We had an issue last week, which we finally appear to have fixed at the very end of the day yesterday. We’ll run a check on Mon to see if anyone else was affected, and then automatically correct their balances. But in the meantime I’ve gone ahead and refunded you that amount so you can start playing again now.
Sorry about that, and thanks for reporting it.
I checked your game history and you’re right something went wrong when leaving the table, your last hand was: http://www.replaypoker.com/hand/repla…
So the 976,284 chips you left with weren’t returned to your bank. We had an issue last week, which we finally appear to have fixed at the very end of the day yesterday. We’ll run a check on Mon to see if anyone else was affected, and then automatically correct their balances. But in the meantime I’ve gone ahead and refunded you that amount so you can start playing again now.
Sorry about that, and thanks for reporting it.
Same here, but with ~56k chips. Could you please fix. thanks.
Very annoying that it happens again, there is again a delay in adding the chips back on your bank. It will be solved in a few mins.
Sorry for the inconvenience and thank you for your patience.