In this mornings royal tournament (not freeroll) I had to sit for many hands while waiting to be re-seated. Eventually found out I was at another table. From the lobby able to see my hand but constantly redirected back to my original table. I would have to repeat the process. Could play some hand if quick. Finally moved to another table but lost half my stack. I could see that shuffle??? was having the same problem at the table I could not play at based on the constant disconnected notices in the chat box.
Hi Quincy-Sam,
Sorry for the trouble this morning. We had an update go wrong and it took longer than expected to get things back to normal. We’ve made note of your info and we’ll be issuing refunds for everyone that’s contacted us either later today or tomorrow.
We really appreciate your patience.
Cheers, Lesley