I just wanted to thank replay poker for the refunded chips from games the other night when the games were messed up.
I was surprised and delighted to just receive a refund from tournaments which had been badly affected by the problems of freezing. I did not expect this. I sent in screen shots purely to help the technical staff, I still urge people to do this, and wished for no reward except in helping to put things right.
This site does appreciate its loyal players and I hope everyone will still continue to support the staff and have patience with any technical problems.
Thanks again - will probably squander them later today
WOW I got 6 different refunds today ! Thank You Replay ! Good Luck technical staff . Hope every thing works out for you all soon.
Wow I got refunds also… Didn’t ask or complain to get them…
Replay did it all on their own and that shows how excellent this site is!!!
Thanks
Roll Tide !
I played in a lot of tournaments that were affected and is receiving a lot of refunds. Did not expect or asked for it - thank you very much, Replay. I hope you are winning in sorting out the problem.
This is great and a big surprise!!! Thank You Replay Poker for the refund!! Sure didn’t expect it. Love Replay and appreciate the chips!!
Yes sir Roll Tide waiting on saturday…
I have to say that it almost feel like cheating - receiving a lot of chips that I didn’t “earn”!
Where at but at REPLAY do you get chips back without asking, thank you Thank you! This is a first-rate site no matter what I say about them (kidding)
Thank you Replay!!!
I got all refunds back today - except which I can let that one go as I won it due everyone else getting blinded out well done replay for listening and giving back to all players.
Haha to squandering am sure I will be joining you in that challenge
Just left 5k ticket game (free) froze no ticket for me.
Thank you for the chip refund. It helps to ease the frustration, and just shows that Replay does care about its players and does their best to do right by them.
Thanks Replay for the refunds - didn’t expect them, but happy to receive them.
Thanks replay for the refunded chips, great customer care… I’m sure you’re as frustrated as we are !!
A post was merged into an existing topic: Site freezing regularly
ruthies round up last night was frozen for a long time … no refund… we know you guys are working hard to get fixed
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