No tournaments showing up in Lobby

Suggestions & Feedback
1

Hi all. Just wondering if anyone else has been experiencing an issue within the last few weeks or so, where when I go to Lobby to browse tournaments, mainly in the Sit & Go tournaments section, I keep seeing this message:

Sorry, there are no Sit & Go Tournaments available based on your filter settings

No matter what I do to alter the filter settings, or refresh it, it remains that way for a while, then eventually one or two small tournaments pop up, and then followed by some more. 0 players in each one, then they start to become slowly populated. Like the tournaments have been “turned off” or something. Not sure if it’s a glitch of some sort.

Thanks.

2 Likes
2

That’s odd that it’s continuing to have issues despite your filters – I’ve forwarded this to support for you so they can look into it. Please let us know if it’s already been resolved on your end.

1 Like
3

I have seen this happen and you need to refresh your browser, That usually fixes the problem, Might have to refresh a few times, Hope this helps :slight_smile:

3 Likes
4

BeerEagle69, Also check your game type and refresh those :slight_smile:

1 Like
5

Hello, thanks for getting back to me. It seems to be ok at the moment, I’ll see how it goes.

Cheers.

2 Likes
6

I have the same problem - I’m trying to find Sit & Go tournaments for any game except Hold’em. And I either don’t see any games or I see one/two tables. Other players at the same time claim to see a dozen or more games.
I tried refreshing the browser page several times and even switching to another browser (from Chrome to Safari), but the result was the same.
Any help or suggestion would be greatly appreciated.

Thanks in advance.

7

Hi casual-player, :smiley:

Check your filters and show/hide:

replay 070
replay 0701869×692 219 KB

Hope this helps.
Cheers!

1 Like
8

Thanks for trying to help, but I set all my filters quite liberally:
Game Types - all Game Types except Hold’em
Betting Limits - all
Buy-Ins - all
And yet, I see either no tables at all or at most one or two tables.

9

What about show/hide? Can u post a screenshot? I know you said you tried two browsers which would suggest the problem is not on your end but you should try clearing your browser cache and cookies,… it can’t hurt.

10

Indeed, I was about to say that I believe I solved my “issue” - I unchecked “Hide Empty” and voilà.
Thank again for your help!

11

I have this on my league page. If I set my buy-in to ‘all’ I get nothing. If I set my buy-in to ‘medium’ I get all the league tourneys (they are all 20k). If I refresh the page, my filters will default to all and the tourneys will disappear.

There is an issue with the filters that I have discussed with support. They are aware and acknowledge that it is on their end. This could be related, not sure.

12

In my case, refreshing did nothing.

13

You are most welcome! :smiley: