Who has the ability to contact support@replaypoker.com ??? I have issues that need help, there is game issues affecting play, where the heck is customer support? Who has the ability to contact support?
I use the (?) which is next to your Bankroll amount at the top of the page. Or try clicking on your Bankroll amount and then click “See all transactions” which takes you to a screen which says “Message Replay Poker Support”. Btw, I’ve never tried this last one because of the (?) feature. Their response is usually within 48 hours considering weekends otherwise less than 24 hours.
These appear to be a faster way to contact them versus email.
From my experience with customer support, i don’t think your email got through (as when i tried it, they responded
in 8-24 hours), i contacted them the same way Smooth described, using this button :
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If you haven’t gotten a response in weeks, there’s definitely an issue with your email address, as we commit to replying to all tickets within 36 hours (though usually it’s much faster than that). For privacy, feel free to DM me with your request and I can forward the information to support. Double-check your spam filter too, as if you’ve marked any of our communications (such as promotional info) as spam, it might be ending up there.
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cannot get same windows from the question mark symbol suggested to contact customer service. Out of nowhere all my accumulated 5K tickets (14) have disappeared. They are from less than a month ago to 5 months old. What is going on, especially since your system indicates the 2.5K tickets are good for at least 2 years??
Hi mackintail, 
There is a design flaw in the help system when utilizing the question mark button. you have to enter a search term and hit enter, then you will get the “contact us” button:
Hope this helps.
Cheers!
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Definitely something wrong there because you guys are so good at responding to emails and that’s one reason I love this site 
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I have never had a problem. Must be on your end.
A month ago was the email messaging for me off. I got a week or longer nothing. No messages after SNG/MTT/Leaderboard wins, i got a friend request message not, no mail because friends messages, i got 1x no answer from Support, 2x no message to give Support a note, 1x no “we’ve received your message” from Support. And no “buy chips” message. I didn’t change settings, but all was off. For me was this not a big wonder, Replay made on this days updates, and on the pokersite was very many wrong too. The “?” Help/Support pop up changed on this days too, to this little pop up what we have now.