Bankers bankroll locking up and not transferring to another table

something was wrong with bankers roll…when changing tables it said table does not exist anymore…i had to hit play now twice while…the second time I had to do it .,.it told me that game was over and I finished in 29th. Took my chips also, this was the 12:30 bankers roll. I also got booted please check into this and is there any way I can get a refund of the chips I had atleast 3k chips when this started happening…thx