I know several people who has changed their screen name and was able to keep all their chips.
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i personally do not think any chat -player of spectator - should be blocked from chat ,
The written words leave an audit trail which can be followed up and be sent onto replay admin to take appropriate action including a banning order if serious enough to warrant it .
The key thing is that Replay has a robust,. fair and transparent disciplinary system to deal with any complaint … and people have the confidence in it to report incidents if they do need to. ,
The person who makes a complaint should also receive feedback on what action has been taken ,
if the complaint procedure is poor. . slow and ineffective the site will suffer in the long term .
.-
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“robust, fair and transparent” i’ll let you know when I see evidence of any of the above. not so far
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If this happens to anyone, please report the player with hand number and copy/paste chat if possible to support@replaypoker.com . Then contact an available moderator, located at bottom of home page with details.