Changing Profile Picture

I saw now you changed browser and it didn’t help, sorry. I hope support can help you.

I use Chrome and Edge. Disabled Ad-Block. Neither worked :slight_smile:

Thank you though!

Are there any other specific buttons or website features that do not work for you? Or just that button?

Hello Wascally,
My name is Jack and I did read your message on a topic by Replay. It’s about changing your profile picture.
It’s also not working for me, it did, but no more. When I hid the button nothing happens!
I see you profile picture so maybe you solved the problem and can help me with it?
Greetings Jack

Hi @Jackzerozero,

I sent you an email as I don’t see any restriction in your account that might prevent you from uploading a new profile photo. You can respond to that email message if you still need assistance.

Hello an thanks for the response! I thought the problem was solved be course it worked de day after I send the mail. I was able to change my profile picture.

but the problem is still there. I don’t know how to solve the problem. I did reinstall Firefox to be sure it’s not my browser. I don’t think that’s the problem because I uninstalled and reinstalled it.

Do you have a suggestion as to what the problem might be?

Greeting, Jack

Hi @Jackzerozero,

Sorry to hear you’re having issues again. I reached out to you via email, so I can further assist. Please check your inbox.